3,590 Customer Reviews over 359 pages
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- Location
- Rochester, Kent, UK
- Reviewing
- BT
- Date
- 2009-12-23
- Comments
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BT Yahoo is the internet connection I use. I have Option 3 for the internet connection and full week no cost for land line calls on a BT line. It works OK but I'm certain it is not the most I could get from BT for the money I am paying.
- Location
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- Location
- Woodborough Nottinghamshire
- Reviewing
- BT
- Date
- 2009-12-22
- Comments
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Have had an issue about speed with BT since I switched to them.People next to me on same company are getting between 2.00 and 3.00MB I was getting 0.9 at good times. Have complained to BT who sent an engineer out to test the line and said nothing wrong with your house wiring system and nothing wrong with the line to the house, I asked about the other peoples speed he said just one of those things. When he left my speed has now gone to 1.6 now strange that it has but still not good enough as the engineer said I should be getting three.
- Location
-
- Location
- Cumbria
- Reviewing
- BT
- Date
- 2009-12-22
- Comments
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best download speed 0.83mbps and upload 0.32mbps pretty hopeless.Most video clips wont play properly, stop start all the way through,only getting 1 tenth what I should be,really I should be only paying for what I'm recieving 50p a month,trading standards maybe?
- Location
-
- Location
- canterbury kent
- Reviewing
- BT
- Date
- 2009-12-22
- Comments
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evening speeds are down to less than 512 and transfer rate almost none and exchange 200yds away as crow flies. daytime speed ok about 4.5
- Location
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- Location
- mlton keynes
- Reviewing
- BT
- Date
- 2009-12-18
- Comments
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These guys haven't a clue, everytime I need to speak to someone it's an hour long extravanganza of redirected phone calls, ultra-poor classical music while I'm on hold and one mistake after another. My internet connection was capped at 2Mbs for 4 weeks and even engineers couldn't suss it until they spoke to the exchange who just 'noticed' it was them that was capping it!
- Location
-
- Location
- chorleywood
- Reviewing
- BT
- Date
- 2009-12-17
- Comments
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we 're supposed to get 20mb but are getting less than 1/2 a mb
- Location
-
- Location
- Noble
- Reviewing
- BT
- Date
- 2009-12-15
- Comments
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Much too slow broadband speed. Customer service (if you can contact anybody) practically non-existent. Utterly hopeless. I am thinking of changing. I am paying BT for 8 Mb and getting an average download speed of 1.87 Mb and an average upload speed of 0.32 Mb. This is absolutely pathetic.
- Location
-
- Location
- kinross
- Reviewing
- BT
- Date
- 2009-12-14
- Comments
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Option 3 un-capped. However, it appears to be capped at 300k/s d/l speed. BT should have it's virtual monopoly on lines removed, I do not recommend them.
- Location
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- Location
- Woodborough Notts
- Reviewing
- BT
- Date
- 2009-12-07
- Comments
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BT claims 8mb but I have never had more than 0.9mb even though they claim I should get 1.5 on my phone line I have tested it on quiet times so there are no excuses about too many people using Broadband in this area.. When I put in the post code they claim 4mb. Come on BT you should be able to do better thasn this
- Location
-
- Location
- wrexham
- Reviewing
- BT
- Date
- 2009-12-06
- Comments
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customer service very very poor un able to achieve download speeds promised when signing contract
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.