3,590 Customer Reviews over 359 pages
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- Location
- Hollywell
- Reviewing
- BT
- Date
- 2009-11-11
- Comments
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I recently (Nov.5th) 'Upgraded' to a more expensive package from BT and ever since my download speed has collpased, but my upload speed has doubled???
- Location
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- Location
- lanarkshire
- Reviewing
- BT
- Date
- 2009-11-09
- Comments
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a mickey mouse outfit who happily take your money whilst offering the customer a rank rotten service/customer service
- Location
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- Location
- LONDON
- Reviewing
- BT
- Date
- 2009-11-04
- Comments
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£21 every month for 1.1mbps,what is this?
- Location
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- Location
- Moortown, Lincolnshire
- Reviewing
- BT
- Date
- 2009-10-28
- Comments
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I was mis-sold BT Broadband. I have complained without result. I have many further complaints relating to apathy, incompetence and downright lies. For far too long I have tolerated an incredibly poor, often non-existent, service. Support has been lamentable. I am currently preparing a file for the Chairman and CEO of BT, with a copy for Ofcom.
- Location
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- Location
- basingstoke
- Reviewing
- BT
- Date
- 2009-10-28
- Comments
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The Indian support is not very good as I cannot always understand what they are saying.
- Location
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- Location
- Litherland
- Reviewing
- BT
- Date
- 2009-10-25
- Comments
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I am paying for 8Mb, and on a good day, using an ethernet router/modem can only get 950Kb.
- Location
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- Location
- hastings
- Reviewing
- BT
- Date
- 2009-10-23
- Comments
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we pay for unlimited but do not get it thay call it unlimited until you use it alot then they restrict your speed and call it fair usage policy i call it taking the p###
- Location
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- Location
- Chippenham Wilts
- Reviewing
- BT
- Date
- 2009-10-22
- Comments
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Speed only inceases for a short time after a complaint has been made to the help desk. I have to monitor my broadband speed weekly for performance. I have had a BT engineer who tested my line at 3+ Mbs loopback with a CRC of zero errors. However the max download I have achieved today is 2.1 Mbs. Although at present I'm back at 1.1 Mbs. If it was not for my Bussiness E-Mail address I would move providers. The Bt Help desk ( India) is one of the biggest wastes of time both trying to understand the poor english spoken and the constant referral that it is my equipment that is the cause of the problem.
- Location
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- Location
- Edwards
- Reviewing
- BT
- Date
- 2009-10-21
- Comments
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Since being with BT my Download and upload speeds seem to have slowed down.
- Location
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- Location
- west sussex
- Reviewing
- BT
- Date
- 2009-10-20
- Comments
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I can say nothing positive about BT. I cannot wait until December when I will be free to chose new provider.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.