3,590 Customer Reviews over 359 pages
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- Location
- fakenham norfolk
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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total scam for top money. pidgeon would be better
- Location
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- Location
- Yeovil
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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It would seem that BT have mis-sold me their deal. I have Total broadband 2 package that should include the phone deals etc, but I find myself at odds with them on every bill date. The line rental bit is always misleading and way over priced. I asked for co-ordinated monthly billing, as BT were still charging me two lots of line rental. I still don't get monthly billing, every time I query this their replies are off hand and arrogant, and nothing has been resolved! I am seriously
- Location
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- Location
- Bridgend Mid Glamorgan Wales UK
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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Not good service...Call centre in India some where..They said it would be 10 years or more until I can expect a better speed I'm getting 1.3 Mbs and paying for 8 Mbs. I live 1.7Kilometers from the exchange...Not good
- Location
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- Location
- Lynemouth, Northumberland
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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Having conducted your B/Band speed test i am taken aback by the 193% slower than available to me. I realise that there are quite a few factors to be taken into account and that the advertised download speed is not to be taken at face value however, 193% is, in any subscribers view, unacceptable. What i would like to know is, which ISP controls my local exchange (Lynemouth, Northumberland) as i have tried comparisons, ie; Orange, Talk Talk etc. and find that i can not get their package as advertised because they have to use someone elses system and pass the extra cost on, in order to provide me with B/Band, i suspect BT. To me, this is an anomally as everyone, no matter where they live should be able to get any package that is ADVERTISED. As far as connection is concerned, BT ADVERTISE that they have the best in the land, i say no. The times i have lost my connection is unbelievable compared to when i was with ORANGE aka WANADOO. Help???
- Location
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- Location
- Tonyrefail
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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Speed at best under 4mbps as opposed to the contract of 8mbps. Intermittant performance and various drop outs o occaisions.System needs to be greatly improved before I sign up again.
- Location
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- Location
- Leek
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
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Almost impossible to contact BT when problems occur. Difficult to understand Indian call centre staff.
- Location
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- Location
- Egremont, Cumbria
- Reviewing
- BT
- Date
- 2009-07-28
- Comments
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Nothing but trouble - needed new land line installing, needed customer services to get modem working and to get wireless connectivity working (got no benefit from the "n standard speed" hub because had to downrate to 11 mbps at "g" to get wireless to work at all) and I only receive 0.9 mbps versus 6.5 mb promised.
- Location
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- Location
- Barnstaple Devon
- Reviewing
- BT
- Date
- 2009-07-28
- Comments
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I use to get Just over 6 at a previous address, this one seems very poor in comparison.
- Location
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- Location
- Rosyth
- Reviewing
- BT
- Date
- 2009-07-28
- Comments
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Shocked and disappointed by the results of the speed test
- Location
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- Location
- London
- Reviewing
- BT
- Date
- 2009-07-28
- Comments
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I really though I had bought a fast service but I tested it today after reading the reports in the press and instead of 8MB i had 0.8MB. Not good enough I will change supplier (currently BT)
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.