1,612 Customer Reviews over 162 pages
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- Location
- bolton
- Reviewing
- EE
- Date
- 2014-02-19
- Comments
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cannot stream anything
- Location
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- Location
- Oxford
- Reviewing
- EE
- Date
- 2014-02-18
- Comments
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It's the worst possible mistake to switch to EE broadband. Bad customer service and horrible stability (my house is just 5 meters away from the exchange). Used Sky before, no problem at all.
STAY AWAY from EE broadband!
- Location
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- Location
- Leicester
- Reviewing
- EE
- Date
- 2014-02-18
- Comments
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Two words - Awful service. Have never gone on web to write a review before but I am appalled at the service to date from EE (and I have not even received my broadband yet). Encouraged by "customer services" advisor to actually cancel the order so I have! Avoid.
- Location
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- Location
- Birmingham
- Reviewing
- EE
- Date
- 2014-02-14
- Comments
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The internet speed is ok in my area , but the it is the customer service that they have got to improve. Service is bad . The operator will often transfer your call & make u wait for a very long time ( more than 10 minutes ).
- Location
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- Location
- Essex
- Reviewing
- EE
- Date
- 2014-02-12
- Comments
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I have been a customer of T mobile for many years; I have two mobile lines with them. I'm due to move from my house to new address, and EE offered me a broadband and landline package. I had very bad experience with the customer service when i phoned them yesterday to enquire about my new order which suppose to start in 8 days time; they bounced me from one person to another five times and kept me on telephone line for 65 minutes to reach to a very rude woman in the broadband department; she even hanged up on me while I was talking to hear.
I was so cross and upset I decided to cancel my order with EE home broadband after I read the previous very bad reviews. I'm so lucky to transfer my current service with BT to my new address.
Customers and buyers…….have peace of mind and stay away from EE customer service.
- Location
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- Location
- sutton
- Reviewing
- EE
- Date
- 2014-02-10
- Location
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- Location
- Sheffield
- Reviewing
- EE
- Date
- 2014-02-08
- Comments
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No, I do not work for EE, just in case anyone gets that impression. It seems that if you have anything good to say about EE, then people think you work for them or are paid to do it. I switched from Talktalk to EE this week. My phone line switched over without a hitch and although there was a slight delay in activation of my fibre broadband (apparently caused by BT) I have been up and running for the last three days without any hitch, speeds of about 40M on average - and that's from a slave socket at the opposite side of the house - 22M on the wireless network in my office. No drop out. No interruptions and my movie streaming is flawless. Maybe I'm situated in a good area, or maybe I'm just lucky, but I haven't had a single thing wrong with the service I get from EE. The router arrived in good time, plugged it in and let it synchronise for five minutes, entered my password for the wireless and that's it. Up and running with no fuss or drama. I'm happy and based on my experience, I wouldn't hesitate to recommend EE to my friends or family as an internet provider. Far better than my Talktalk internet service, which did drop out far too frequently, usually half way through booking holidays or buying stuff online. As a self publishing author, I also need to upload my book files and design covers, and this was also frustrating. It didn't give me the speed that they claimed it would, and at weekends it was practically snail pace. So, I'm happy I switched, and I'll say it again for the suspicious...I do not work for a get paid by EE to say this! Okay?
- Location
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- Location
- Glasgow
- Reviewing
- EE
- Date
- 2014-02-05
- Comments
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To all do not sign with ee biggest mistake you will make.we signed up last month and since then our landline has crashed twice not only that we had two wait over three weeks each time to get it fixed.the call.centre in india are pathetic idiots who are rude and uneducated dumb retards who dont have a clue.now our broadband crashed which has been nearly four weeks running I have had to phone them up everyday to find out what's going on as they don't phone back, I have also told them taking court action in which there blocking my calls or keeping me on hold for up to half an hour at a time then reject my calls. Biggest bunch of morans who canny sort it.am now moving to another broadband after this carry on.oncw again please do not make same mistake I did.dont go with these hillbilly retards
- Location
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- Location
- Aberdeen
- Reviewing
- EE
- Date
- 2014-02-04
- Location
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- Location
- Acton
- Reviewing
- EE
- Date
- 2014-02-04
- Location
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