379 Customer Reviews over 38 pages
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- Location
- Huntingdon, Cambridge
- Reviewing
- Three Mobile
- Date
- 2024-04-08
- Location
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- Location
- London
- Reviewing
- Three Mobile
- Date
- 2024-04-05
- Comments
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If I could give them zero I would.
Started off great and convenien eg could move router outside in summer. Speeds of 300mb.
Deteriorated to the point of being unusable - speeds of sub 1mB, especially during the day time.
AVOID AT ALL COSTS - DO NOT CONSIDER THIS PROVIDER EVER
- Location
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- Location
- London
- Reviewing
- Three Mobile
- Date
- 2024-01-31
- Comments
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Avoid at all costs. They messed us around for 6 months claiming they were fixing the poor connection, only to later finally say that they can’t offer 5G in SW London whilst their website and (Indian based) employees stated otherwise.
Shocking experience. Avoid avoid avoid.
- Location
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- Location
- Reigate
- Reviewing
- Three Mobile
- Date
- 2024-01-24
- Comments
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This is the most unreliable Internet I have ever had and we live in Reigate in Redhill, which is not far from major connections. Do not buy this. If you’re counting on stable Internet, need to work from home or do conference calls. Please also be aware that for some reason they put on parental controls that you only can have removed if you go to the shop. Do not buy this product. It’s crap.
- Location
-
- Location
- Newton abbot
- Reviewing
- Three Mobile
- Date
- 2024-01-14
- Comments
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Crap internet always down can’t do anything on phone or watch catch up on tv as always buffering absolutely disgusting for the price
- Location
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- Location
- Ipswich
- Reviewing
- Three Mobile
- Date
- 2024-01-13
- Comments
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Tried to cancel last month using online chat. As told it was being done. Today get a call demanding payment for the month as the cancel request didn't go through.
I find it quite convenient that I'm at fault and need to pay for threes mistake. Typical rip off Britain style of operation. Take Advantage of your customers.
- Location
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- Location
- Loughborough
- Reviewing
- Three Mobile
- Date
- 2023-12-27
- Comments
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Three have been double charging me for my broadband since June 2020. I have reported this for months without any response. Save your money and go with a reputable company for your broadband.
- Location
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- Location
- London
- Reviewing
- Three Mobile
- Date
- 2023-10-25
- Comments
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This is the worst internet I have ever worked with in my entire life. The service keeps dropping and the speed is nowhere near what was promised in the contract. Customer service keeps repeating the script that they need to read out whenever you call with an issue and are never able to help. I've asked mulitple times to cancel the contract that they are in breach of by not providing the service they have promised and yet they want to charge me an early cancellation fee. In what world do I need to pay to end a contract that they are not fulfilling?! AVOID AT ALL COST
- Location
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- Location
- Cumbernauld
- Reviewing
- Three Mobile
- Date
- 2023-10-21
- Comments
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Switched from Talktalk landline based broadband to 4g. Speeds were poor but on the whole reliable. Sold a pup by Three with carrot of no landline fees. Speeds are worse and TV streaming is a chore. Customer service is appalling. Now stuck with this shockingly poor company for 24 months. AVOID!
- Location
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- Location
- Plymouth
- Reviewing
- Three Mobile
- Date
- 2023-10-03
- Comments
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Absolutely rubbish I don't think we have managed to watch a full programme for over a year.they say 55 mb speed we get 1.08 sometimes 5 or 6
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
Three Mobile are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Three Mobile.