Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

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Satisfaction  (Sorted)  
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Reliability    
Cheapest Broadband    
1
Plusnet

Plusnet

 Based on 847
customer ratings for Plusnet since 2023-04-16

 See 3751 reviews

4.2 stars
4.4 stars
4.1 stars
4.2 stars
  • Satisfaction
    4.2 stars
  • Customer Service
    4.4 stars
  • Speed
    4.1 stars
  • Reliability
    4.2 stars
 £26.99 first 18 months

£324 first year cost

Go to site
  • Satisfaction
    4.2 stars
  • Customer Service
    4.4 stars
  • Speed
    4.1 stars
  • Reliability
    4.2 stars

Based on 847
customer ratings for
Plusnet
since 2023-04-16

 See 3751 reviews

£26.99 first 18 months

£324 first year cost

Go to site
2
BT

BT

 Based on 1353
customer ratings for BT since 2023-04-16

 See 3590 reviews

3.1 stars
3.1 stars
3 stars
3.1 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars
 £28.99 first 24 months

£360 first year cost

£11.99 upfront cost

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    3 stars
  • Reliability
    3.1 stars

Based on 1353
customer ratings for
BT
since 2023-04-16

 See 3590 reviews

£28.99 first 24 months

£360 first year cost

£11.99 upfront cost

Go to site
3
Sky

Sky

 Based on 931
customer ratings for Sky since 2023-04-17

 See 2278 reviews

3 stars
3.1 stars
2.8 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    3.1 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
 £27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    3.1 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 931
customer ratings for
Sky
since 2023-04-17

 See 2278 reviews

£27.00 first 18 months

£324 first year cost

No upfront cost online

Go to site
4
Virgin Media

Virgin Media

 Based on 1005
customer ratings for Virgin Media since 2023-04-17

 See 4684 reviews

3 stars
2.8 stars
3.2 stars
3 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars
 £26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.2 stars
  • Reliability
    3 stars

Based on 1005
customer ratings for
Virgin Media
since 2023-04-17

 See 4684 reviews

£26.50 first 18 months

£318 first year cost

No upfront cost online

Go to site
5
TalkTalk: For Everyone

TalkTalk

 Based on 677
customer ratings for TalkTalk since 2023-04-16

 See 7010 reviews

2.9 stars
2.8 stars
2.9 stars
2.9 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    2.8 stars
  • Speed
    2.9 stars
  • Reliability
    2.9 stars
 £26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    2.8 stars
  • Speed
    2.9 stars
  • Reliability
    2.9 stars

Based on 677
customer ratings for
TalkTalk
since 2023-04-16

 See 7010 reviews

£26.00 first 18 months

£312 first year cost

No upfront cost online

Go to site
6
Vodafone

Vodafone

 Based on 444
customer ratings for Vodafone since 2023-04-16

 See 1510 reviews

2.6 stars
2.5 stars
2.7 stars
2.6 stars
  • Satisfaction
    2.6 stars
  • Customer Service
    2.5 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars
 £25.00 first 24 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.6 stars
  • Customer Service
    2.5 stars
  • Speed
    2.7 stars
  • Reliability
    2.6 stars

Based on 444
customer ratings for
Vodafone
since 2023-04-16

 See 1510 reviews

£25.00 first 24 months

£300 first year cost

No upfront cost online

Go to site
7
Gigaclear

Gigaclear

 Based on 138
customer ratings for Gigaclear since 2023-04-17

 See 192 reviews

2.1 stars
2.1 stars
2.7 stars
2.3 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.3 stars
 £15.00 first 24 months

£180 first year cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.3 stars

Based on 138
customer ratings for
Gigaclear
since 2023-04-17

 See 192 reviews

£15.00 first 24 months

£180 first year cost

Go to site
8
Hyperoptic

Hyperoptic

 Based on 100
customer ratings for Hyperoptic since 2022-08-22

 See 313 reviews

2 stars
2 stars
2.4 stars
2.2 stars
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.4 stars
  • Reliability
    2.2 stars
 Free first 3 months

£307 first year cost

£19.00 upfront cost

Go to site
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2.4 stars
  • Reliability
    2.2 stars

Based on 100
customer ratings for
Hyperoptic
since 2022-08-22

 See 313 reviews

Free first 3 months

£307 first year cost

£19.00 upfront cost

Go to site
9
NOW Broadband

NOW Broadband

 Based on 273
customer ratings for NOW Broadband since 2023-04-16

 See 699 reviews

1.9 stars
2 stars
2.1 stars
2.1 stars
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars
 £20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site
  • Satisfaction
    1.9 stars
  • Customer Service
    2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars

Based on 273
customer ratings for
NOW Broadband
since 2023-04-16

 See 699 reviews

£20.00 first 12 months

£250 first year cost

£10.00 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

Review your Broadband Provider