Virgin Media Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Virgin Media.

Recent Customer Ratings for Virgin Media

  • Satisfaction
    3.1 stars
  • Customer Service
    3 stars
  • Speed
    3.2 stars
  • Reliability
    3.1 stars

Based on 7923 customer ratings since 2019-04-09 (Show all time ratings)

Visit Virgin Media   Read our Virgin Media buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3350 Customer Reviews for Virgin Media

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Reviewer Location Reviewing Date Ratings
This customer service...... Should be 0.

Still waiting for email.

How long they answer for complain half year?
  • Satisfaction
    3 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Croydon Virgin Media  
Virgin Media are highly unethical and could be described as profiteering:
* They set high prices, hook people in with a reasonable deal, customers then find their prices are effectively hiked 70%+ after a year.
* They do not offer the same prices for existing customers as for new customers. I'm therefore being discriminated against new customers. I've currently been offered a package at £38 (best deal they can offer) which is online to new customers at £29.99. This is unethical and I do not understand how they get away with this shameful business practice.
* They said to me I could not move to another provider as currently Corona Virus restrictions mean their competitors cannot complete any installs. They are using this as a tool to keep prices high knowing I can't go to their competitors with current movement restrictions.

Further:
* Their Customer Services have been extremely poor for a number of years. One example is they cannot send my bills to my personal email address - because I used it at a previous address when I moved house. I could go on, but will spare all the details.
* Virgin Media also said that if I cancel, then no one else can take out a contract with Virgin at my address for at lease 3 months.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    5 stars
Edinburgh Virgin Media  
Great product, but, the most despicable, unethical and greedy company to inhabit this world
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
Shropshire Virgin Media  
Mis-sold me a plan on price twice in a row. Liars
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
Fast broadband is useless when it doesn't work most of the time. We've had constant outages since we joined 6 months ago. Virgin Media are well aware of the problem, and it's not limited to our house - the whole area is affected.

We call multiple times a week, but customer service are absolutely useless (they're not even technically part of Virgin Media, but instead are outsourced so they can't actually provide any useful information).

Yet they're doing nothing about it. Constantly told that an engineer is working on the problem, and that it'll be fixed in a few days. Never happens.

Even worse. We can't cancel our contract without incurring an £80 penalty fee, because Virgin record the intermittent outages (i.e out for 10 minutes at a time, every half hour) as separate incidents, and thus the outage doesn't last long enough to trigger the cancellation clause.

We're literally being held hostage.

Avoid at all costs.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
I am giving Virgin Media 1 star because there is no 0 star option. They have absolutely the worst customer-service of all the ISP's (we own 12 properties and use several ISP's), as well as being the worst for broadband speed and reliability. We have always had problems with VM - both with broadband speed and reliability, and with customer -service.

Today was typical of our experience with VM. This morning I had to contact them about issues pertaining to two properties.

PROPERTY 1: We have had broadband problems (e.g. upload speed of 0.01Mbps - this is not a typo - just one HUNDREDTH of one Mbps) for more than 1 MONTH, and received a text message (for the third time!) advising the problem is fixed, even though it is not. Spent 52 MINUTES ON HOLD (this is not that unusual for VM even before the coronavirus) when I called. When I finally got through, VM said they know about the problem and their engineer will sort it out asap. I said VM has been saying this for weeks and asked why VM keeps sending such messages if they know the problem is not fixed - VM did not have an answer for that.

I advised that on 4 March I wanted to speak to a manager, was told that none were available to speak to me, but was promised that a note would be placed on the account for a manager to call me back within 48 hours. I advised that it has now been 20 DAYS and no call, only to be told that the last person I spoke to at VM did not place a note on the account for a manager to call! I asked the lady I was speaking to today to place a note on the account for a manager to call and confirm to me that she has definitely done so. However, I do not hold out any hope that a manager from VM will bother to call me.

PROPERTY 2: Potential serious issue with a new account, tried to call VM, kept on hold for 87 MINUTES, then recorded message saying they cannot process my call and to call back later. Found VM email address on an old email from VM, and sent an email explaining the problem. Received an automated reply saying VM do not monitor this email address and to contact them through the website. Website options do not match the issue and I keep getting directed to FAQ's with no option to send message to VM - spent the last HOUR trying to find some way to email or message them with no luck.

Unfortunately, in the two properties above VM is the only ISP that can provide fibre-broadband at the moment, so we have no option but to use them. However, we have decided that for the other properties we will no longer use VM and will cancel the other VM accounts as soon we are out of the contract period.

For anyone who is thinking of opening an account with Virgin Media I say if what you really want is very poor broadband-service and worse customer-service, and you really, really enjoy spending literally hours on hold to sort out issues, then VM is definitely for you. The rest of us who want reasonably dependable broadband and good customer-service will go elsewhere.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Location Virgin Media  
Problem almost everyday, no help just stupid pre-recorded messages ... the downtime is more then the uptime, they never seems to get the problem fix, they are really driving me crazy...new provider next year for sure !
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Redbridge Virgin Media  
I’m so disappointed with virgin media, they don’t care about the loyal customers, all they care about is money . I was try to phone them 7 times and never got throw. I will definitely be changing my supplier
Do not touch
  • Satisfaction
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
Birmingham Virgin Media  
The worse company ever! the worse customer service it is shocking. I have called them 10 times in two months to return my router. Every time they say they will send a new return package -they refuse to send a tracked one- and despite the fact that I am home all the time I nver receive one. They keep texting me, emailing me, harassing me about a £40 charge of I do not send it back by the end of the month!! I call them and email them without reply. There is no way to contact them and solve their fault. Do not sign with them! You will regret!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    1 star
UK Virgin Media  
Trying to get through to Customer Service. I have attempted 19 times in past week. They do not answer. Our TV is not showing the channels and my mobile calls keep 'dropping'. I have to try at least 6/7 times before it connects. I have now been waiting for Customer Service today (Saturday 21st March) for 65 minutes!! They are not the cheapest of providers. Hopefully, people will vote with their feet
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    2 stars
London Virgin Media  
I have never and i mean never received such dreadful customer service, all the big telco firms are pretty poor but when it goes wrong with virgin media not only are they too incompetent to fix it, they cant even keep a track of the customer complaint. If they can't even log complaint interactions accuralty (or at all) what hope do you have of actually getting the complaint resolved? I have now been trying to get my number back for 6 months and am no further forward at all. Absolutly dreadful.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    3 stars
London Virgin Media  
Really bad.I wish I had read all the reviews before switching to virgin media. I Have just cancelled my contract as I was still in my cooling of timing.Would not recommend to anyone
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
BEDFORD Virgin Media  
I joined them 6 months ago. Services don't work. Indian helpline completely useless. They lie and cut off calls after making u wait for 30+min. Comolisn process even worse
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Birmingham Virgin Media  
I have been with these bandits for just 4 weeks, what a set of cowboys, told once I was with them I wouldn't use anyone else, that was the first lie of many.
I had the supposedly 200Mb package, sat in front of the router using Speed Checker everything appeared fine, leave the room and it dropped by half, walk another 5ft and you was down to 50mb, although these figures sound better than TalkTalk, Sky, they are not stable or consistent, move back to the Router and for some reason this now shows 110Mb, even though the numbers seem high, buffering was a major problem, Computer, Laptop and Phone show's 2bars, luckily I still had my reliable TalkTalk @ 39Mb no matter where l go in my home. Don't bother contacting customer service for help its beyond a joke, many lies told, looks like its from a script, sounds just the same as may others on here.
I phoned 12 times to try and sort, its just unreliable and finally 3 calls to cancel, finally got it through to them I had, had enough, thank god I didn't cancel my other provider before trying this very poor service, would I try them in the future again, most certainly not even if it was for free. Good Bye Virgin Media and Good riddance.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Derbyshire Virgin Media  
I have allegedly the fastest and most expensive package at 350mbps but am getting abysmal speeds between 4Mbps and 45Mbps on a regular basis with regular dropouts that require switching wifi on and off every time. Engineer came but tried to say that his speed reading was over 300Mbps and was only convinced when I showed him the real speed across multiple devices. I also showed him that the speed was the same whether wired or wireless. He changed the modem but problem was not sorted. He said he will report this as it seems to be an external network error and that it will be fixed the following day. He wanted me to sign that signals were up to spec. but I made him add that the speed is still slow. I waited for this to be sorted and was in touch back and forth with the engineer for a week but nothing was sorted and he stopped replying. Complained and was booked another engineer for a time slot which they changed on the day. The engineer didn't show up, so I called and they denied they changed the appointment. They rescheduled the visit. Still engineer didn't show up. I called them and they said there was a glitch in the system and although they confirmed a time slot with me, the engineer was given a different time slot. Overpriced. Bad service. and what used to be a good speed is no longer. Do not recommend at all.
London Virgin Media  
I don't even know where to start with this company. I just wished Telewest never sold their business to these Virgin scammers. I've been a customer with Virgin scammers for around 10 years, sometimes the misses with be paying for it and when we moved other address, I would be the one paying for it.

Then my house burned down including their modem and they charged me £50 for it. Their customer service which is from India refused to waived it, showed no compassion whatsoever while dealing with me. I've tried numerous phone calls to try get that £50 back because let's face it, I've just been in a fire but they wouldn't help. What amazed me the most was that every single customer service agent that i dealt with behaved the same way and it felt like talking to wall. On the other side, I couldn't attend my physiotherapy sessions and had all charges waived due to the circumstances. From that day, I decided I would never affiliate myself to any business that has the name of Virgin and decided to move on until I got an email this morning that my details have been compromised when i specifically told them to delete everything about me. A report will be made after this to Information Commissioner’s Office (ICO) because I'm not happy that a cheap, unethical company like Virgin is still holding information about me, its been 1 year VIRGIN. Was it really a breach or have you been selling our information to make some extra money to fund your space programme scam? To be honest, expect the unexpected when it comes to unethical cheap companies like Virgin.

All the money you give to them through Virgin goes to their stupid space programme anyway, it doesn't go into any innovations.They planned taking humans in 2008 and we're 2020. We are all getting scammed. They call Elon musk a scammer but i believe Richard Branson is the scammer of the century. At least Elon Musk shows progress. Wake up guys and hit them when it hurts the most.

Do you want to deal with a company that is Cheap and unethical like Virgin? If yes, then go ahead and throw money at them. You been warned !!!!
Croydon Virgin Media  
Terrible TERRIBLE service and Our information is not safe with them!! They deliver my package to another address by accident and don’t go to collect and rectify and then TODAY I GET A EMAIL STATING THIS “we are sorry to inform you that you’re information that’s on our data base has been accessed” so I am not vulnerable to fraud an third party calls!!! Then they still want to charge you stupid money and they can’t even secure our information... can not be trusted with anything. I can’t believe this is actually a company ... WORST COMPANY CREATED BY MAN. Avoid virgin media
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
They are not helpful and they will take money from you even when there service is down not a good company strictly about taking money out your and my pockets cancelling service today! Don’t go with virgin also hidden charges apply
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    2 stars
Acton, London Virgin Media  
Worst company I have ever dealt with. Extremely unhelpful advisors who keep telling me a different thing? Nothing seems to add up. They have not honored the rewards for joining them and have added extra costs which was never agreed. Woeful, inept company and shall never use again. Unfortunately in contract with them for a few more months. Wish I had read the reviews first as there are a lot of people who are experiencing the same problem. Disgraceful! Please avoid
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Barnet Virgin Media  
Record every call!
Such a shame when the excellent broadband fails and you have to speak to a customer service representative, after a 35 minute wait the 1st rep just hung up on me during booking me a technician appointment. 2nd one immediately upon requesting his name and reference number he just gave me a name and said everyone in India faults knows him!
Third time I recorded the whole conversation and got a plausible answer and a complaint ref no:for a refund of loss of service
  • Satisfaction
    4 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Southampton Virgin Media  
I have used many broadbands over the years. Unfortunately at my current place Virgin was the only option and I have never been that dissatisfied with any provider before. AVOID IT! Cancelled my contract without an explanation, then I started new contract which is two times higher. The worst broadband!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
Have been trying to make a simple change for three months, numerous stressful phone calls, to no avail. Stock questions asked . I am now considering going down legal route. The bills keep coming for a service I am not getting, funny how that happens!! Looking at the reviews I am on a long list, and my problem not uncommon.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Wallingford. Oxon Virgin Media  
Broadband not as fast as they state & sales offer deals which they will not honour. Been with them for years but not for much longer.
  • Satisfaction
    3 stars
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Nottingham Virgin Media  
False sale.It claims fastest broadband. Actual speed test is 0.73Mbps! Internet keep dropping every 5 to 10 minutes. If u call customer service, prepare to spend half a day on the phone. They tried to fix my broadband connection since October last year still no sucess. This morning when I was put through technical team I was told their system is not working and cannot see the engineer schedule so cannot book but the same guy has got nerve to tell me my broadband seems ok!! I told him I wouldnt waste half of my day calling Virgin and put me through 7 different people if I have no problem with broadband connection!! BTW, I have been with Virgin for 10 yrs now when I try to leave because they cannot fix the problem I was told penalty of £120 if I leave. Virgin is treating customers very very badly. It is time Ofcom should take action on them.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
The company is a monopoly.
They treated me so badly.

it is a terrible company. I highly recommend to avoid them.

I did a 1 year contract and htey told me that i could move the contract around.

I tried to move the contract to a house in central london 2 mins from the original house. Both houses are near St Paul in a super central area.

In the new house there was no Virgin media connection but there was sky and BT.

I was charged £100.

I have 0 customer respect for Virgin Media. It is in a monopolistic markte and they treat customers super badly.

If i were a Virgin Media manager I would look at these reviews.

I hope customers will realize soon on how bad you are.

By the way your customer service team is super under staffed and the wait time is super bad......

From a customer who super dislike Virgin media
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
london Virgin Media  
Broadband reliable and fast. Downside is when you try and leave ots very hard, they refuse to beat other providers until you are half out the door and then suddenly they can do a reasonable price. Just had to cancel after 18 months as a customer, due to moving home, get charged £160 cancellation fee and £40 postage charge to return the router.

Ruined the experience. Will never return.
  • Satisfaction
    2 stars
  • Customer Service
    3 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Portsmouth Virgin Media  
Virgin Media’s customer service is appalling. They are the worst broadbrand provider in history! Their workers are rude and very unprofessional. They enjoy taking peoples money and providing crap services. Never would I recommend anyone to use virgin media. Disgraceful!!!!!!!!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Virgin Media  
Virgin Media are an appalling 'company'.
All these reviews are 100% corrrect (when the majority of trust pilot reviews are fake) - Virgin Media themselves ignore this.
Other review sites shamefully ignore these reviews too.

Virgin Media has non existent customer service - I mean non existent.
Nothing works - live chat/website - no one ever gets back to you.

The twitter team are a waste of space.

The exec team rang me last week - she was the most nonchalant person I have ever spoken to in a complaints team. I had zero confidence she would do anything right or properly and this week I have been proved right.

I had complained because of live chat, the website, the twitter team and a non response from a letter I sent in a month ago to no response.
B. in the exec team was supposed to mark my contract as cancelled on the 13th April 2020 and credit my final month as an apology.

Instead, on Tuesday Virgin Media have sent me a new contract starting 20th April - Virgin Media are total cowboys.

Never ever give Virgin Media your money.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    5 stars
  • Reliability
    4 stars
uk Virgin Media  
If I could give them -10 stars I would. They won't stop calling me despite me telling them multiple times not to.

Takes 20 minutes to get through to a human and when you do they're Indian and will happily hang up the call on you.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Bath Virgin Media  
I have today given notice to cancel my Virgin broadband package. Frustrated with its lack of reliability and extemely poor customer service. Told today the isdue may take until 2nd March to fix.No good when working from home! Need reliability over speed. Do not recommend Virgin
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    1 star
Plymouth Virgin Media  
Been with virgin broadband since started think it's time for me to change broadband. When virgin first came about they were ok, but now it has degraded so badly its not worth having.
  • Speed
    2 stars
London Virgin Media  
No wifi in Travelodge, 5 days to respond, then "customer service" send me a cut-and-paste email telling me to contact "customer service" to get a reference number first so that they can deal with my enquiry (yes you read that right).

Blithering *********, I would give them zero stars if I could.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Chessington Tolworth Travelodge Virgin Media  
Upgraded to business broadband. The speeds promised have never been achieved. Very often no internet and poor signal even with hundreds of pounds spent in boosters etc. For the first time in ages I turned on virgin tv and paid £25 for sport. The pay per view chanel never worked. 50 minutes on hold got cut off first time. I have an engineer coming in 5 days time! I wonder if I will be refunded without a fight?
Hurrendous
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    3 stars
Essex Virgin Media  
They are disgusting. They have no customer service and when a problem arises it’s a nightmare to fix it.
Can’t wait to look for another provider
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Cheltenham Virgin Media  
After more than 12 years of being a loyal customer with continued price rises from £30 (for TV, broadband and landline) to currently at £58 across all three services, I am calling it quits with Virgin Media.

Recent weeks have seen erratic and multi-hour (even multi day) disruptions continue. Measley compensation of £8 (for every day's loss of service) and resigned apathy from client service agents convey a company culture that is not bothered about customer service.

As I rejected with the aggressive price hikes associated with my previous contract with Virgin Mobile, I am now doing the same with Virgin Media.

When I announced my intention to leave today, they offered me £2 discount on my current package compared to the comparable £44 package that Sky has offered me (saving £14 every month). The costumer retention team didn't even bother to try to match it. Loyalty does not pay with Virgin Media.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    1 star
Surrey Virgin Media  
Frequent, sudden outages lasting from fifteen minutes to half a day. Moreover, I have been re-billed for a paid bill several times. Getting reimbursement is a nightmare. No customer service at all, talk to someone is impossible, they ask you to leave messages but replies take days and are often evasive and not straight to the point. Avoid this provider.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    1 star
London Virgin Media  
The broadband speed and reliability was definitely not as advertised but, as I don´t stream or game, it was okay for me.
However, I am now disgusted with their service and attitude.
I am about to move house and I attempted to move my service over only to discover that they do not cover the area I´m moving to. I was then horrified to discover that they are charging me 150.00 because they can´t provide me a service.I was actually told that it was my fault for not checking if the new house was covered before I bought it. Not really a top priority at the time.
I was advised that they were entitled to charge me as it was in the contract. I had, however, never received a contract. I was told that it was my fault as I should have chased Virgin when they failed to send me a contract. It was a costly oversight of mine but I hadn¨t realized. They never failed to collect their monthly payment.
The customer service operative was condescending. She excused their inefficiency as "human error" but my actions were foolish & any consequences my fault. Awful people.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    3 stars
West Midlands Virgin Media  
Virgin Media is a joke. After cancelling my contract 3 days after signing up because of their terrible customer service and lack of completed package, they tried to charge £5.40. After speaking to a manager he assures me that the account has been credited to clear this amount. 2 weeks later i notice they are trying to take money from my account. I call them a third time and get told to cancel my direct debit as it has been sorted out on their side. So thats what i did. Then a week later i receive a further letter explaining i owe £5.40. When i ask to be put through to the complaints dept, he says they do not have one and i should do it online.

So here i am complaining online.

DONT GO WITH VIRGIN MEDIA!!!

SKY HAVE BEEN GREAT SINCE I JOINED THEM. THR CHEAP PRICE IS NOT WORTH THE TIME WASTED WITH THIS UNBELIEVABLE COMPANY(If you can call it one).

#virginmediabroadband #terribleservice #wasteoftime #missingparts #cheapinternetevencheapercustomerservice
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Kent Virgin Media  
AVOID AVOID AVOID AVOID AVOID,
I was due to have my broadband installed at 1 p.m. today only to be told the installer had not been left a connection and was unable to do it. Since then i have spent the last 5 Hours making phone calls and being promised call backs that don't come, you get pushed from one person to the next and asked your details over and over again with not one of them being capable of giving an answer, I never leave reviews but feel on this occasion I had to share how bad this company is, in the last phone call i asked 6 people to put me through to the complaints department without ever getting there.I had cancelled my previous provider from today so I am now left with no internet my previous provider has told me it will take 2 weeks to reinstate the service so thank you very much. I will not be using virgin media now or ever in the future.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Wiltshire Virgin Media  
Recommended 2 people who took up the offer. Saw nothing of the £50 bonus and neither did they. Tried to get this back but customer services either ignored us or hung up on us. Got 2 letters to say that they had tried to get in touch after we used resolver to complain, what a load of rubbish, it was a standard letter and they had never called or emailed. The speed is quite good but it drops every day so cannot be relied upon. As soon as our contract is up, we are leaving them and urge you to shop elsewhere.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    2 stars
Bolton Virgin Media  

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