1,017 Customer Reviews over 26 pages
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- Location
- Bedford
- Reviewing
- Origin
- Date
- 2019-02-20
- Location
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- Location
- Cambridgeshire
- Reviewing
- Origin
- Date
- 2020-08-28
- Comments
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I’ve only had origin Broadband for less than a month and it is the worst I’ve had by far. Before I had set it up I called and was on hold for 30 minutes before the call cut out, so I ended up not speaking to anyone and having to try and work it out by myself, after 3 hours, I got it working. And it worked like a dream, when it was only me in the house, I’m 17, so I live with my mum, her partner and my sister, so there are 4 of us on this WiFi all day, and then my sister has friends round, so there is more, and before I was with origin I was with talktalk and they could keep up with the amount of people and the only reason my mum switched was because it kept dropping out and costed too much, so that’s when we switched, currently there are only 3 people in my house, 4 devices are connected to the WiFi, you’d think it would be able to keep up, well no. I was watching Netflix and the quality dropped so much I could not see the video. 10/10 will NOT recommend. Awful customer service as you don’t get to speak to anyone. Awful WiFi speed. Absolutely horrendous.
- Location
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- Location
- Wales
- Reviewing
- Origin
- Date
- 2020-10-24
- Location
-
- Location
- Reviewing
- Origin
- Date
- 2018-02-03
- Comments
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There are bad providers but Origin Broadband is just new level Bad , if there is definition for Worst then Bad it would be under "Origin Broadband"
plus top of that they are thieves /they where adding to my bill 9.99 for something they offered for FREE 12mth but where taking money from bank through Direct Debit. Constant disconnections , upload sold 2mb Provided .6/.8 download 17mb provided 12mb ..... NEVER AGAIN !
- Location
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- Location
- Oldham
- Reviewing
- Origin
- Date
- 2018-05-07
- Comments
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They forgot to send me the router, so I had no internet for 6 weeks, but was still charged.
During the contract, regularly dropped connection and speed much slower than previous provider.
After cancelling the contract, they continued to take money from my account, and then could only refund it 30 days after I complained.
Badly run. Avoid.
- Location
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- Location
- Devonshire
- Reviewing
- Origin
- Date
- 2023-12-05
- Location
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- Location
- stockton on tees
- Reviewing
- Origin
- Date
- 2016-12-15
- Comments
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Simple and easy to sign up, didnt need router, so comprehensive details were supplied for own router set up. On line consultation with operator, good and connected within 2 minutes.
So far, connection has been uninterrupted.
- Location
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- Location
- Salisbury
- Reviewing
- Origin
- Date
- 2017-06-24
- Comments
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Since I signed up with Origin (Sept 2016) it has been nothing but a pain. I have had to call them 3 times to give them my bank account details after they've failed to set up a standing order. I have also had to call up after emails stating I owe money only to spend and hour on the phone waiting for an operator to tell me what I already know that their is nothing outstanding. All in all its been a pretty abismal service, I've had less than half my payments go through without being told they don't have my account details or that I am witholding payment in some way. Additionally, it took over a month to have my internet set up when orginally being quoted no more than 3 weeks at most.
- Location
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- Location
- LONDON
- Reviewing
- Origin
- Date
- 2017-10-26
- Comments
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Wish I had read these reviews before joining this joke of an ISP called Origin. Signed up in first week of October 1.I then received an email 2 days later to advise there had been a technical delay. 2. We are heading into the 4th week and I've received not a single correspondence from them. 3. Router was supposed to have been sent a few days before my go live date of the 24th October they never sent a router. 4. Rang up 4 different times with average 20mins call wait time chasing this. 5. Each time I was given conflicting information. 6. Was told they had a back log in sending routers hence the reason they hadn't sent it.7. Bearing in mind internet has apparently gone live but I can't use it bcos no equipment. 8. Finally lost my patience and called to make a formal complaint about poor service. 9. Staff didn't seem to know their own complaints processes and I had to speak to manager after almost 40mins on the phone. 10. Finally get a text message this evening from parcelforce about the router being dispatched. 11. In text message Origin had given them the wrong delivery address for me. At this point I've just lost the will. PLEASE AVOID ORIGIN AT ALL COST. TERRIBLE NIGHTMARE OF A COMPANY.AN ABSOLUTE JOKE.
- Location
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- Location
- Cornwall
- Reviewing
- Origin
- Date
- 2021-04-01
- Comments
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Broadband could not supply broadband for my grandparents and 3 months after paying for installation and agreeing to contract Origin still hadn’t organised installation at my grandparents house. I finally got hold of them (as noted as a person who can discuss account on my grandparents behalf) via online chat and discussed termination of the contract. They finally agreed via online chat and I sent them the router back as requested. Last week my grandparents received a letter from a bailiff demanding a payment t of over £400 for a full contract amount plus legal fees. They are bullies, can’t supply the service they promise, and have the worst customer service I have ever experienced. They have caused my elderly grandparents a huge amount of stress and anxiety and should be avoided at all costs. Disgraceful.
- Location
-
- Location
- Manchester
- Reviewing
- Origin
- Date
- 2017-03-16
- Comments
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Polite phone staff but they don't listen and will promise anything to get the call ended.
I can't recommend because for an ISP cust service is very important. Things will go wrong and Origin can't sort it out quickly.
It will cost you in time. Go elsewhere.
- Location
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- Location
- Derbyshire
- Reviewing
- Origin
- Date
- 2018-08-02
- Location
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- Location
- North West London
- Reviewing
- Origin
- Date
- 2017-07-14
- Comments
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I dont know if its possible but a zero rating would be too high.They have lost my phone line, dont answer calls or email, the email complaints address they provide does not work, no router provided so DONT THINK OF USING THEM !
- Location
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- Location
- Birmingham
- Reviewing
- Origin
- Date
- 2018-07-26
- Comments
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The worst broadband ever! No customer service at all. Paid for 12 months in advance - money wasted.
Avoid them!
- Location
-
- Location
- London
- Reviewing
- Origin
- Date
- 2021-02-11
- Comments
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We went for the basic option (£17.99), and got what we paid for. The internet would cut out once a day or every other day for about a minute, which is frustrating when using streaming services etc. There is only the two of us, so it wasn't a case of overuse. The most frustrating part is that my contract ended, yet Origin are still taking the monthly fee! I've reported it, cancelled my direct debit etc, but it is still happening. When I have spoken to the customer service team online, they are very slow to reply, act like this is the first time I've raised the issue, and tell me that have to raise it with someone more senior! I just want you to stop my account! Terrible service
- Location
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- Location
- Hartlepool
- Reviewing
- Origin
- Date
- 2021-01-17
- Comments
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My experience with the Original Broadband has been horrible to say the least, I can't describe how many vulgar, arrogant and rude people I met in their chat bot. I ordered by phone around September 25, 2020 and waited for them to connect me for a month, when they finally connected me, the internet was terrible, unstable and I didn't really have internet in the living room because the Operarich socket in my property is in the small bedroom upstairs. I corresponded to return the router and cancel under the 2014 law for goods and services ordered remotely. They told me there was no problem and I returned the router by royal mail, not owing a fee as I had already paid initial payment on the date of ordering and paid £ 22.99 for a real three days on the horrible internet.
I thought we separated as civilized people, but on 14.01,2021 I received an email for a final bill of £ 413.82 payable over a seven-day period for an 18-month contract, and I have no contract either by post or e-mail. Now the saga continues with a complaint and if necessary I will file a lawsuit against the dishonest Internet trader. Be careful, absolutely not recommend them never evar with them.
- Location
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- Location
- Hucknall Nottingham
- Reviewing
- Origin
- Date
- 2017-05-30
- Location
-
- Location
- Leeds
- Reviewing
- Origin
- Date
- 2020-03-10
- Location
-
- Location
- Chester
- Reviewing
- Origin
- Date
- 2017-03-01
- Comments
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I switched my broadband provider to Origin two months ago and so far, the experience has been good. I received the router on time, and my line got activated on the date specified. Broadband speed is good, adequate for streaming videos and accessing online media content. I did contact Origin's customer care line once and my questions were dealt with promptly. Only problem I found was the line can briefly get disconnected for a few seconds before coming back up again, mostly occurs late in the evening. But not that frequent at all. Overall, very satisfied with the service and its a good value for money too. I certainly recommend Origin broadband!!
- Location
-
- Location
- UK
- Reviewing
- Origin
- Date
- 2017-08-02
- Comments
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Stay far away from them.
They are a big rip off. Highly bad customer service. Charges unnecessary for what they should have provided in the first place. If a person called Kaine Beetham from Origin gets on your case, then god help you. He is absolutely hopeless.
- Location
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- Location
- Village
- Reviewing
- Origin
- Date
- 2016-12-16
- Comments
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Good value no nonsense broadband - speed no worse than any other provider. Only glitch was it took a day to swap Broadband. Else all good.
- Location
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- Location
- Birmingham
- Reviewing
- Origin
- Date
- 2017-08-21
- Comments
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40 minutes on hold and counting. Mobile expenses too as phone line and wifi not working!!!
- Location
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- Location
- Salisbury
- Reviewing
- Origin
- Date
- 2020-08-24
- Comments
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I signed up and paid £34 something the whole thing has been a disaster. Customer service is non existent and I have asked for my money back. Wasn’t sent a box, they’d inadvertently cancelled my order then having spent several days trying to get some answers by phone and on line I have achieved nothing. They asking the same questions i have replied but zilch. How can anyone run a company where everyone is so inept. Do not go there. It should be illegal. I feel conned.
- Location
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- Location
- Central Scotland
- Reviewing
- Origin
- Date
- 2018-07-25
- Comments
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As soon as I signed up with these clowns my internet speeds were on the low side and suffering from constant outages. Sometimes outages for hours, a few times a week. At other times 1 or 2 minute outages repeating every 5, 10, 15 minutes or so for hours. On average not more than 2 days would go by without some form of sustained outage or multiple, rapid-fire outages.
When it was working the speeds would frequently be worse than dial-up, page would take ages trying to load and then fail, even after multiple attempts. Between outages I would check my public IP address and ISP details and they would sometimes change. For a while it was in Paris and then eventually ended up in Russia in the latter stages(?).
Contacted them more than once, each time in the middle of sustained outages (one time in the middle of a 20+ hour outage), and of course "everything looks fine" and the "switch your router on and off" spiel. Resorted to trying every combination of 3 different routers and rj cables, no difference. Eventually had BT change the master socket in the house, change the physical line outside the house, and ultimately change something at the exchange regarding where/how we were connected there. No difference. Call customer service during another 12-hour outage, "everthing looks fine to us"...
Eventually cancelled the direct debit well outside of the contract. 3 or 4 months later these crooks somehow got my bank to reinstate the direct debit WITHOUT EITHER MY PERMISSION OR INFORMING ME OF IT HAPPENING, ie. against the direct debit agreement, and actually backdated it 4 months before I happened to notice it one day looking back through my statements.
Needless to say the money was back in my account within 2 or 3 days and then a change of bank was in order. But the nerve of these folk.
One of the strangest things was - checking the available services on the SamKnows availability checker, Origin was and still is listed as unavailable. They had had me on some bogus line and kept periodically bumping me off on to other crappy, dial-up-esque lines throughout the contract. Shysters.
- Location
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- Location
- CAMBRIDGE
- Reviewing
- Origin
- Date
- 2017-06-22
- Comments
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Shocking!! Worst broadband I have ever had and had some terrible suppliers... It's like it's a one man band running a company out of their bedroom! Companies like this shouldn't be able to be conning people like this. Lies after lies. Over charge. And won't let you leave when they offer no service!
- Location
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- Location
- Bedfordshire
- Reviewing
- Origin
- Date
- 2017-10-03
- Comments
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We joined Origin in January 2017 after our Sky broadband contract came to an end and we wanted to find a cheaper service. I found Origin and paid £189.99 for 12 months upfront, which worked out much cheaper. Though it is now October, we are on the third major issue with them - the internet is intermittent and cuts out periodically/doesn't work at all. Devices ask for the password to be entered multiple times, sometimes without it then connecting. I rang Origin and was on hold for well over an hour to speak to the technical support team. Tried again last night, same issue - after being on hold for about 30 minutes we got cut off, so when I rang back was assured there was only a 12 minute wait for the tech team. I gave up and my husband took over waiting - at least an hour and 20 minutes after I was first placed on hold, he gave up and put the phone down. Customer service is shocking, most of the time they don't appear to have any idea what they're talking about. When it works, Origin are fine. When it doesn't work (all too often), Origin are awful. Please avoid them! As soon as we can get out of our contract we will do
- Location
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- Location
- Stockwell
- Reviewing
- Origin
- Date
- 2017-05-24
- Comments
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If only I had read the cacophony of negative reviews here before signing up with this shower of clowns.
The only thing they managed to do right was take £30 from my bank account. Speaking of which, I had better instruct my bank to cancel the direct debit, because I have no faith that Origin will follow through on my request to cancel and not try and take more money next month.
Their website barely works. The emails lie about when you will be contacted. I called customer service to find out when they would be connecting my internet and they seemed put out that I was contacting them only a week after I had paid money.
Another week later on the day I was told to expect an engineer, and I had taken time off work, and I call them again to find out when they will be here.
Of course nobody is coming, and somehow they try to make it sound like that's my fault because Fibre isn't available in my area? WHAT?!?!
Avoid like the plague.
- Location
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- Location
- falkirk
- Reviewing
- Origin
- Date
- 2017-08-21
- Comments
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DO NOT BUY!
My router was set up and didn't work, when I phoned them for help I was left on hold for 2 hours then the calls dropped, emailed several times with no reply and tried texting the company. Still no word back, however took my money with no service. Do not waste your time with this company.
- Location
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- Location
- London
- Reviewing
- Origin
- Date
- 2021-08-03
- Comments
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Some of the worst "broadband" out there. The Asus router provided s old +more for ADSL. Speeds are ****, it s v hard to work /study using this . Upgrading router s not straightforward and occurs in extra charge. Not worth £28/month, stay clear unless you want to be fed up a lot ! Exit fees also apply,w Origin insisting that the customer pays all of the remaining contract despite of absolutely ****** speeds +constant issues. You have been warned; this s daylight robbery ! Penalty fee s also charged if router is not returned on time
- Location
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- Location
- London
- Reviewing
- Origin
- Date
- 2020-08-20
- Comments
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We signed up to the company a few months back. We had no internet for the first month. Then the Internet was so terrible when we did have it. The customer service is non existent. They had no idea how to help. The waiting on the phone to connect to an advisor, every day was an hour. We called 5 times a day some days and that was pathetic and ridiculously unacceptable. The advisors expected us to use screwdrivers and mess around with our connection points that connect to the router. They promised to send out an engineer and never did. It was absolutely disgraceful. They then charged us to try and cancel and still wanted us to pay for the non existent broadband they had supplied. I would give them a 0 rating if I could. Please don’t sign up with them.
- Location
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- Location
- Edinburgh
- Reviewing
- Origin
- Date
- 2021-03-11
- Comments
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I am honestly absolutely livid with this company. For any students who know how bad Circuit Laundry is as a company, well, Origin is worse hands down. Absolutely abysmal customer service including flat out lying about additional fees, often extremely slow responses, never able to talk to me taking into account previous issues so everytime I had to start all over again. Slow wifi speeds and wifi that cut off. Never had any advice that helped to solve this issue and never had any offer from them to come round and actually take a look at the problems themselves. Often waited 30+ minutes for each response from their live chat aswell, several times i waited over 12 hours for the same "live chat" only to be given the same piece of advice every single time which i told them every single time did not improve my speeds at all. They do not allow me to cancel my contract early and i cannot legally cancel early under the precident of false advertisement and insufficient speeds/service because Origin as a company publicly do not comply with the up-to-date UK broadband consumer rights. They are literally a scam company who know they are ripping people off and its disgusting that they are allowed to offer their "services" at all to unwitting customers. Wasted so many hours and hundreds of pounds with them after being tricked by an employee of theirs on the phone into signing a contract with them. Since eventually I had to buy a new contract with BT to run simultaneously with this line as this one was essentially useless and I could not cancel or claim compensation. Never in my life been so angry at a company.
- Location
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- Location
- Edinburgh
- Reviewing
- Origin
- Date
- 2021-02-18
- Comments
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They are a company of crooks who will straight up lie to get you to sign up and then once you are past the initial 14 days and cannot cancel anymore they offer no meaningful assistance whatsoever, the waiting times for customer service are ridiculous, the communication within the company to help solve customer issues is almost zero - mostly they just wont ever get back to you - especially if its about low speeds. Cancelling their contract does exactly the same as continuing it for its full term. Despite the fact they told me straight up that i would be able to cancel for a fee
- Location
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- Location
- Swansea
- Reviewing
- Origin
- Date
- 2023-10-09
- Comments
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Completely disgusting company.
After 6 months of searching for a way to contact SSE about my broadband as they had advised they had only moved my utilities over to OVO and not mentioned anything about my broadband I was finally advised to contact OVO as they would now have any information as to where my contract was taken on by.
We discovered what I now see to be infamously awful with customer service and with handling a handover of someone’s contract.
With my utilities OVO had no problem continuing and crossing over my direct debit from SSE.
For some strange reason Origin are incapable of doing the same so they decided it would be acceptable not to bother informing me that it was them that had taken over the account so when I found on on September 11th after them holding my account for almost 6 months I called to see what was going on with my internet as I was now receiving next to nothing in terms of service for the last 3 weeks or so before finally finding out who was responsible.
I was then confronted with a 172 pound debt as of September 11th to which I stated I was not happy to pay as for the last 6 months I had received awful service that I now can hold Origin responsible for.
I later found out after they offered a resolution amount of £30 for 6 months of awful service. That the remaining 142 included the 22 days they had admitted to suspending my services for from august 20th up until the 11th of September when I called so I calculated the increased price (which they also failed to tell me about doing for the last 4 months of my contract) of 22 days out of 31 days at £24 pounds per calendar month worked out as £17 pounds (just over) so I asked for this to be added to my credit in addition to the 30 pounds which should have dropped the price to £125 pounds.
The first agent advised me there would be no further charges added to the account and that they would escalate this matter to manager who does have the authority to grant this extra credit to my debt that shouldn’t even have existed in the first place as they were the ones who cancelled the direct debit.
Awaited a call for nearly a month….
Then to be told the good news is the £17 can be granted but we have also billed you for Octobers line rental despite them actively suspending my services. Which meant the £142 they had lowered the debt had actually now increased to £149 pounds.
So then the next complaint starts adding charges when someone has explicitly confirmed the charges would stop from now on as we had already expressed our desire to seize the account in their words and they had tried to claim upon listening back to our calls that no seize had been discussed if that was the case then how did I know without being informed about any T&C’s that they have 28 day period that it takes to fully “seize” the account.
Excuse after excuse after excuse.
Received another callback from manager today that advised they would help to get this sorted and escalate it yet again to a new level of management that has the authority to remove this extra charge if they are willing.
Then another gentleman called me and was nothing but rude then after agreeing to seize the account advised that the original amount with Octobers bill would’ve now been £196 pounds with the 30 pounds taken off it would have been £166 instead of 142 but they were willing to take off a further £36 pounds however as they were unable to seize the account until Friday they would charge £5 for this period taking the amount to £135.
After how rude they have all been I understand they have come very near to our agreed resolution amount of £135 but again trying to charge for time where the services have been suspended due to debt that was no fault of my own.
The whole point of a direct debit is to not have to worry about remembering to pay your monthly bill and so when a company takes over your contract and cancels your DD without telling the customer then how are we to know? Not even my bank informed me so it seems rather suspicious.
Do not use this company for your broadband you will definitely regret it most awful company I have ever and probably ever will deal with.
- Location
-
- Location
- Reviewing
- Origin
- Date
- 2023-02-15
- Comments
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Whilst the broadband was not bad and wouldn't complain. I signed up to origin and even called them telling them I was leaving the property a 8 months into the contract. They told me I'd need to pay, so I did. I ended up paying until the date it ran out for 18 months and cancelled with them. Now they telling me I owe them money even tho I cancelled. I didn't actually use the broadband for 10 months and still paid them as well that's the law and what was in the contract and obviously honoured this. After being a loyal customer and paying them all this time 6 months later they telling me I owe them 209 pound. Yeah that's right. This company is a con. You cannot end the contract apparently and now I have to dispute it whereby they don't actually get back to you and just get a debt agency company come after you even if you dispute it they'll come back after no investigation. Terrible company. Stay away from origin broadband and save yourself the hassle of them asking for more money and debt collection agencies, because they don't do their job and make their customers suffer no matter how loyal they have been to them!!
- Location
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- Location
- Nottingham
- Reviewing
- Origin
- Date
- 2017-02-12
- Comments
-
Awful company, no communication from them for weeks, rude, unhelpful and couldn't care less. Service is a joke, makes dialup look good.
Do yourself a favour and avoid these cretins like the plague.
- Location
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- Location
- Birmingham
- Reviewing
- Origin
- Date
- 2018-04-15
- Comments
-
Absolutely terrible service and Wi-Fi so unreliable it is a joke. Avoid like the plague horrible horrible horrible I kid you not. slow slow slow slow no point in havin Wi-Fi . It is a sorry excuse of broadband providers a joke.
- Location
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- Location
- Swindon
- Reviewing
- Origin
- Date
- 2021-01-12
- Comments
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This company has done nothing but lie to me from the beginning, I was given an installation date of 18-1-2021 then it was changed, on the same day to 2-3-2021, I cancelled and was promised that no money would be taken from my account even though I cancelled on wed 6-1-2021 payment was taken on the 11-1-2021. Sky and virgin DO NOT take money before installing and still give you a 14 day cooling off period then bill you. This company are not to be trusted and by the feed back I've read not any good after installed. My advice is to avoid them like the plague
- Location
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- Location
- South Wales
- Reviewing
- Origin
- Date
- 2020-10-25
- Comments
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AVOID AVOID AVOID!!!
My broadband has been awful for months. My devices buffer constantly. I reported this to Origin, they advised there was a network fault. One minute I was told I needed to make an appointment for Open Reach to attend, when I did this, I was told it's external and I don't need to be home. No word of a lie, less than an hour later, an Open Reach engineer arrived, surprise surprise, he needed access inside my house, good job I was home!!! He was here for 5 hours, in the end he changed a line, taking a chunk out of the front of my house. He left assuring me the fault had been resolved. That evening, my broadband was worse than ever, I again contacted Origin to be told that there is another issue, which I was not informed about in the first instance, so there was in fact two faults. This has yet to be resolved. I have been waiting over a month now for the service I am paying for. The staff are rude when you contact them for updates. I have been told "it will be resolved as soon as possible, it could be hours, days or weeks, I don't know". Wow, that's brilliant customer service. I also reported the damage to my property, to be told I had to contact Open Reach myself to complain... ummm no, I am Origins customer, not Open Reaches customer. You have instructed them to attend and do the work, you therefore are responsible for dealing with this complaint.
I am currently working from home, with great difficulty. Origin do not seem bothered in the slightest. My contract doesn't officially end until June 2021. However I have now contacted another provider to leave this shambles of a company ASAP. And I will be taking this down the breach of contract route as I have continued to pay my bill each month despite receiving awful service.
Goodbye Origin!!! See you in court!!!
- Location
-
- Location
- wednesbury
- Reviewing
- Origin
- Date
- 2017-06-13
- Comments
-
4 times asked to cancel my comtract its still on after 2 weeks no comuication in there offices. keeps you on phone waiting for adviser up to an hour realy bad service.
- Location
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- Location
- Hampshire
- Reviewing
- Origin
- Date
- 2017-07-24
- Comments
-
Absolutely awful company...avoid at all costs or it will certainly cost you!
Firstly they seemed to be providing me with a slightly different package than the one I ordered so I had to phone them to get that corrected.
Can take anything up to an hour waiting for somebody to answer the phone and when they do they may well transfer you to somebody else giving you another 30 minutes or more wait. If they can't solve your problem and they usually can't, they will tell you they will look into it and somebody will phone back but nobody ever does...so you have to try again with another 1.5 hour wait!
As others have mentioned the music is awful and certainly not intended to calm an angry customer.
I then had problems with the online portal failing and had to be issued with another ID.
They say you will pay one month in advance on the first of the month but they charge you for two months in advance on your first payment.
Fibre speeds drop on a daily basis from afternoon through to midnight before recovering again and will drop down to as little as 4 or 5 mbps (less than ordinary broadband). They will then throw the ball back into your court and maintain that you need to test your equipment via the test socket etc. When that has been done and no problems found both Origin and Openreach say they can't find anything wrong with their systems even after sending them screenshots of the slow speeds tests.
Customer services reasonably polite but don't actually solve any problems so one has to carry on regardless and I certainly can't wait to rid myself of them.
Tried complaining to the CEO but he only sends it back down to the staff level so nothing gets done.
Buyers beware is all I can say and I wish I had checked up on reviews before signing up as I haven't seen a good one yet!
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
Origin are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Origin.