1,612 Customer Reviews over 162 pages
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- Location
- Dartford
- Reviewing
- EE
- Date
- 2023-04-14
- Comments
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Awful. Connection always drops out, speeds always slow when on. Just avoid
- Location
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- Location
- TA12
- Reviewing
- EE
- Date
- 2023-04-08
- Comments
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BT had become too expensive; have them the chance to sharpen their pencil. BT offered EE as a better priced alternative (since learnt that BT will soon exit this market and be replaced by EE). New service live 4th April. 2 decent days. Rubbish ever since. EE arranged for an engineer to show 8/4 am. Sat in all morning (then all day). No show. Unable to tell me why no show or when they will arrive. Omni shambles
- Location
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- Location
- Wolverhampton
- Reviewing
- EE
- Date
- 2023-03-25
- Comments
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Speed very slowly. Waste of money
- Location
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- Location
- Clydebank
- Reviewing
- EE
- Date
- 2023-02-20
- Comments
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Constant buffering and pausing
Trying to watch anything on TV is a total nightmare, changing provider, do not use EE, only thankful I don't work from home
- Location
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- Location
- BOLTON
- Reviewing
- EE
- Date
- 2023-01-22
- Comments
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My broadband is slow and buffers and freezs on every thing you want watch paying for something you can't watch
- Location
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- Location
- Scotland
- Reviewing
- EE
- Date
- 2023-01-15
- Location
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- Location
- Buckinghamshire
- Reviewing
- EE
- Date
- 2023-01-11
- Comments
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I have never been through such a vile experience as I have with EE broadband. Firstly they enroll you onto a 24 month package when you move home without knowing it. Secondly the internet did not work what so ever at the property. It keeps dropping in and out constantly, any hope of doing work from home is futile. Then after months of the persistent issues and showing them evidence of the drop outs they can not do anything. So naturally I opted out to leave for another provider, but they obviously won't release me of the contract without a crazy termination fee. (Forget about their 'policy' if the broadband doesn't work, you can cancel your contract for free). It was months of me on the phone to them, to the point I had to pay for an extra broadband service to work from home. They do not help you what so ever. Forget about trying the ombudsam service, they are paid by the internet companies, and will always side with them even when you have heaps of evidence. A word of warning to anyone considering EE. DON'T. IT HAS BEEN HELL. Started in February last year and is still going on now.
- Location
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- Location
- Bradford
- Reviewing
- EE
- Date
- 2023-01-03
- Comments
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Taking money from my account in a fraudulent basis
- Location
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- Location
- Barnsley
- Reviewing
- EE
- Date
- 2022-10-22
- Comments
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The speed is absolutely shocking paying for 30mg fiber highest I've had is 11 I cost you more to cancel than finish the contract,I can't even watch a football match on prime without it buffering or poor quality picture,avoid don't let this company tie you into a contract
- Location
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- Location
- Retford
- Reviewing
- EE
- Date
- 2022-10-15
- Comments
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Poor really poor left for a reason, wanted to be polite, but after 6 months of buffering paying £50 for a service they could have given to a customer who showed loyalty £21, errm me thinks no and let's get this out there service charges should not be happening, charging your customers for leaving come on ee your bigger than this or are you, are you that desperate for your customers to stay, maybe don't spend all your money on stupid adverts and focus on customers
- Location
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