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Old 19-12-2009, 07:33 AM
Disillusioned
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Default Re: MyPostOffice broadband

I have had nothing but problems since joining Post Office homephone and broadband. Have been given 3 different numbers and BT engineer admitted I was `wired back to front at the exchange`. Broadband 14 days late going live. I set up direct debit but PO did not take my money through bank and even through I have paperwork from bank showing mandate was set up, PO sent bill saying dd could not be set up until bill paid. No one thinks they need to admit fault and apologise. I keep being bounced from customer don`t care to billing. No one wants to know. Am used to moving and starting up accounts but this is painful.
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