Re: Virgin Mobile broadband don't accept prepayment
This problem has been resolved...
After they said I could not have prepaid mobile broadband, I referred the matter to Neil Berkett, CEO, who passed it to one of his staff.
The DD problem was apparently a deficiency of the link-up between Virgin Media and Mobile, and established Virgin Media customers who are reliable payers should be pre-approved for Mobile DD - which in fact I was, but somehow their computer failed to notice - until yesterday. I now have a DD showing as set up on their system.
This same very helpful lady has been dealing with a couple of other cockups within Virgin Media too, and it now just leaves a bit of administrative tidying-up on the Virgin Media side.
Cheers
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Arthur
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