Seems I am having the same kind of problems as anyone else ! Up to about a year ago I always thought that 3 were providing a decent service, so much so that everytime I spoke to friends or other people about thier mobile connections I found myself championing 3's cause ! That was one of the reasons why I decided to go along with 3 Broadband, that and the fact that I got a laptop out of them ! Unfortunately over the last few months I have been let down heavily, in more ways than one, as to what kind of service they provided. My broadband connection, at best, is shocking and even when it says I am not connected is STILL chipping away at my entitlement. Ive spoken to an advisor, in India I think !!!!!, that said there was some work going on in my area, which it now seems that that is the excuse what everyone else is getting fobbed off with. Apparentley I am going to be gettig a call from a technical advisor tomorrow (23.09.09) who will more than likely tell me exactly the same as what his colleagues has already told me. I would love to be able to get out of this contract because I dont feel as though I am getting the service that I am paying for. I am starting a course with the Open University in a couple of weeks and am going to be relying on my connection heavily. Has anyone wrote letters of complaint, managed to get out of their contract or got any advice as to how I might go about this ?

Cheers in advance
Chris